Cancellation Policy
How appointments are cancelled or rescheduled, and how consultation fees are handled.
Last updated 28 August 2026
1. What this covers
This policy covers in-clinic pediatric consultations at Little’s Clinic. It does not cover any other service.
2. Fees are paid at the clinic
The website only collects enquiries. No consultation fee, deposit or booking charge is taken online, and there is no online payment on this site.
Because nothing is charged when you send a request, there is nothing to refund if that request does not become an appointment.
Consultation fees are paid at the clinic at the time of your visit.
3. Cancelling or rescheduling
Cancellations and reschedules are handled by our reception desk. Call +91 70192 04982 as early as you reasonably can and we will move your appointment or cancel it.
There is no cancellation charge. We ask only that you tell us, so the slot can go to another child who needs it.
4. If the clinic cannot see you
If a doctor becomes unavailable — illness, an emergency, or an unavoidable change to the schedule — reception will call you and offer the earliest alternative that suits you.
We do not cancel a confirmed appointment without speaking to you first.
If no alternative works for you and a fee has already been paid at the clinic, that fee is refunded in full.
5. Consultations that have taken place
A consultation fee covers the doctor’s time and clinical assessment. Once the consultation has happened the fee is not refundable, including where you disagree with the clinical opinion given. If you are unhappy with your visit, please raise it with us using the contact details below — we would rather hear it than not.
6. Missed appointments
If you do not attend a confirmed appointment and have not told us in advance, the visit is recorded as a no-show. No charge is raised for a no-show under the current fee arrangement.
7. How to raise a question about a fee
Call +91 70192 04982 or write to littlesclinicbengaluru@gmail.com with the child’s name and the date of the appointment. Reception will confirm the outcome to you directly.
8. Changes to this policy
If this policy changes, the date at the top of this page changes with it. The version in force is the one published on the day of your appointment.
Questions about this policy?
Our reception desk would rather answer a question than leave you guessing. Call us or send an email and we will come back to you.